Effective Date: [September 1, 2025]

Kinz Trading Pte Ltd (“Kinz Trading”, “we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and the Spam Control Act 2007 (“SCA”).

This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you:

• Visit or use our website https://kinztrading.com.sg (the “Site”);
• Contact our customer service team;
• Engage with us on social media;
• Participate in our promotions, contests, or events; or
• Otherwise interact with us, including receiving marketing communications from us.

By accessing our Site, using our services, or interacting with our marketing communications, you consent to the collection, storage, processing, use, and disclosure of your personal data in accordance with this Privacy Policy. If you do not agree to these terms, please refrain from using our Site or providing your personal data.

This Privacy Policy does not apply to personal data collected in connection with employment from job applicants, current and former employees, and, where applicable, current and former contractors or workers who provide services to us.

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational requirements. Any changes will be posted on our Site, and your continued use of our services after such changes will constitute your acknowledgment and acceptance of the updated policy.

1. Information We Collect

We collect different categories of personal data depending on your interaction with Kinz Trading Pte Ltd (“Kinz Trading”, “we”, “us”, “our”). In compliance with the Personal Data Protection Act 2012 of Singapore (“PDPA”), we will only collect personal data that is reasonably necessary for the purposes described in this Privacy Policy.

The key categories and types of personal data that we may collect and process include:

• Contact Information: When you sign up for our newsletter or mailing list, request a product quotation, enter a promotion, contact us via our website form, or otherwise communicate with us, we may collect your name, job title, company name, email address, mailing address, telephone number, and other similar information you provide.
• Identifiers: When you visit our Site, we may collect information such as your IP address, account username, and other identifiers required for authentication and secure access (where applicable).
• Geolocation Data: When you browse our Site, we may collect the approximate general region or area from which you access our Site, based on your IP address.
• Usage Data: We may collect information about your interaction with our Site, including browsing patterns, click history, device type, operating system, browser settings, language preferences, and other online activity data.
• Social Media Information: When you engage with us on social media platforms (e.g., Facebook, LinkedIn, Instagram, TikTok), we may receive information from those platforms, such as your profile information, username, and any other information you allow the platform to share with us.
• User Communications: When you contact us by email, phone, mail, or online form, we will record your correspondence and any opinions or feedback you provide.
• Commercial Information: When you make an inquiry or purchase from us, we may collect information about products or services you purchased, obtained, or considered, as well as related transaction history.

We do not intentionally collect or process sensitive personal data such as your racial or ethnic origin, political opinions, religious or philosophical beliefs, health or medical conditions, criminal records, trade union membership, genetic or biometric data, or sexual orientation. We request that you do not send such information to us unless it is necessary for a specific, disclosed purpose and you have provided your explicit consent.

Unless otherwise stated at the time of collection, providing your personal data is voluntary. However, if you choose not to provide certain information, we may not be able to provide you with certain products, services, or information you request.

2. How We Use Your Information

We use the personal data we collect for the following purposes, in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and, where applicable, the Spam Control Act 2007 (“SCA”):

• Responding to Inquiries and Requests:
  We use your contact information, identifiers, and commercial information to respond to your inquiries, product or service requests, feedback, and complaints in a timely and appropriate manner.
• Providing Products and Services:
  We use your contact and commercial information to process your orders, deliver products, provide after-sales support, and fulfill contractual obligations.
• Marketing Communications: With your consent,
  With your consent, we use your contact information, identifiers, commercial information, and usage data to send you newsletters, product updates, promotions, and other marketing communications. All marketing emails will include an unsubscribe option in accordance with the SCA, valid for at least 30 days and free of charge.
• Promotions and Events: With your consent,
  With your consent, we use your contact information, identifiers, and commercial information to enable your participation in promotions, contests, or events, including sending reminder emails, prize notifications, and working with fulfillment partners.
• Site and Service Improvement:
  We use identifiers, usage data, and commercial information to analyze site performance, improve our website and services, enhance customer experience, and address technical issues.
• Security and Fraud Prevention:
  We use your identifiers, usage data, and commercial information to protect our systems, prevent fraud and misuse, and safeguard our organization, employees, and customers.
• Legal and Compliance Purposes:
  We may use your contact information, identifiers, and commercial information to comply with applicable laws, respond to lawful requests from authorities, meet reporting requirements, or protect our legal rights and property.

We will not use your personal data for purposes unrelated to those described in this Privacy Policy without first obtaining your consent, unless permitted or required by law.

3. Sharing and Disclosure of Information

We may share your personal data with third parties in the following circumstances, in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”):

• Service Providers:
  We may share personal data with trusted vendors and service providers who support the operation of our website, marketing communications, product delivery, customer service, data analytics, IT hosting, and storage. These third parties will only be given access to the personal data necessary to perform their services and are contractually obligated to protect your personal data and use it only for the purposes specified by us.
• Affiliates:
  We may share personal data with our subsidiaries, affiliated companies, or their successors and assigns, where necessary for business operations.
• Professional Advisors:
  We may share personal data with professional advisors such as lawyers, accountants, auditors, and insurers, where necessary to obtain their professional services.
• Government and Regulatory Authorities:
  We may disclose personal data to government, law enforcement, regulatory, or other public authorities if required to do so by law or legal process, or where we believe such disclosure is necessary to comply with legal obligations, enforce our rights, protect our operations, or safeguard the rights, property, or safety of our employees, customers, or others.
• Corporate Transactions:
  We may share personal data with potential buyers, investors, or merger partners (and their professional advisors) in connection with any proposed or actual sale, merger, acquisition, reorganization, or similar corporate transaction.
• With Your Consent or Direction:
  We may share personal data with third parties whenever you have given us your consent or instructed us to do so.

Cross-Border Data Transfers:
Your personal data may be transferred to and processed in jurisdictions outside Singapore for the purposes described above. Where such transfers occur, we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to that required under the PDPA.

4. Marketing Communications

In compliance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and the Spam Control Act 2007 (“SCA”), we will only send you marketing communications, such as newsletters, product updates, and promotional offers, if you have provided your consent or if permitted under applicable law.

You may opt out of receiving marketing emails at any time by:

• Clicking the “unsubscribe” link or similar mechanism included in our marketing communications; or
• Contacting us using the details provided in the “Contact Us” section of this Privacy Policy.

Under the SCA, all unsubscribe mechanisms will be:

• Valid for at least 30 days from the date the message is sent;
• Free of charge to use; and
• Simple and effective, allowing you to opt out with minimal steps (e.g., a single click).

Once we process your request, we will cease using your personal data for direct marketing purposes at no cost to you.

5. Security

In accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”), we implement reasonable security arrangements to protect personal data in our possession or under our control from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.

We follow generally accepted industry standards and have implemented appropriate technical, organizational, administrative, and physical measures to safeguard the personal data you provide to us.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security. We encourage you to exercise caution when using our website and when sharing personal data online.

6. Cookies, Analytics, and Other Tracking Technology

When you visit our website, we may collect certain information using cookies and similar tracking technologies, in compliance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

Cookies and Tracking Technologies:
Cookies are small text files stored on your device when you visit a website. We use cookies, server logs, pixels, and similar technologies to:

• Enable website functionality and security;
• Remember your preferences;
• Analyze website traffic and usage patterns; and
• Improve our website and services.

We may also use third-party analytics tools, such as Google Analytics, to help us understand how visitors use our site. These tools may collect information such as your IP address, browser type, operating system, device type, and pages visited. For more information on how Google uses data, please visit: https://www.google.com/policies/privacy/partners. To opt out, you can use the Google Analytics opt-out tool: https://tools.google.com/dlpage/gaoptout.

Managing Cookies:
We will only use non-essential cookies (such as analytics or advertising cookies) after obtaining your consent. You can manage or disable cookies at any time by adjusting your browser settings or using the “Manage Cookies” link in the footer of our website. Please note that disabling certain cookies may affect the functionality of the website.

Do Not Track:
Our website is not currently configured to respond to “Do Not Track” signals sent by browsers, as there is no uniform standard for such signals.

7. Links to Other Websites

Our website may contain links to third-party websites or applications that are not operated or controlled by Kinz Trading Pte Ltd. If you choose to access such third-party sites and provide your personal data to them, your data will be governed by the privacy policies of those sites, not by this Privacy Policy.

We are not responsible for the privacy practices, content, or security of any third-party websites or applications. We encourage you to review the privacy policy of any website or application you visit before submitting any personal data.

8. Retention of Information

In accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”), we will not retain personal data for longer than is necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

We retain personal data for the period needed to:

• Provide you with our products and services;
• Fulfil legitimate and essential business purposes, such as maintaining business records, resolving disputes, and complying with legal and regulatory requirements.

When personal data is no longer required for these purposes, or when retention is no longer necessary under applicable laws, we will take reasonable steps to securely delete, destroy, or anonymize the data so that it can no longer identify you.

Retention periods may vary depending on the nature of the data and the legal requirements applicable to our business.

9. Children

Our website and services are not directed to children under the age of 16, and we do not knowingly collect or store personal data from anyone under this age.

If we become aware that we have collected personal data from a child under the age of 16 without the consent of a parent or legal guardian, we will take reasonable steps to delete such data from our records as soon as possible.

If you are a parent or legal guardian and believe that your child may have provided personal data to us without your consent, please contact us immediately at sales@kinztrading.com.sg.

10. How to Update Your Information

In accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”), you have the right to request access to the personal data we hold about you and to request correction of any inaccurate or incomplete data.

To request access to, or correction of, your personal data, please contact us using the details provided in Section 11 (“Contact Us”). We may require you to verify your identity before processing your request.

We will respond to your request within a reasonable time and in accordance with the requirements of the PDPA.

11. Contact Us

If you have any questions or concerns regarding our privacy practices, this Privacy Policy, or the handling of your personal data, you may contact us using the details below:

Kinz Trading Pte Ltd
Co Reg No: 201111184C
3 Soon Lee Street, #04-38, Pioneer Junction, Singapore 627606
Email: sales@kinztrading.com.sg
Tel: +65 6673 1314
Business Hours: Monday – Friday, 9am – 6pm

We will respond to your inquiry within a reasonable time and in accordance with the requirements of the Personal Data Protection Act 2012 of Singapore.

12. Changes to this Privacy Statement

We may update this Privacy Policy from time to time to ensure that it remains compliant with applicable laws and reflects changes in our business practices.

Any updates will be posted on our website, and we may indicate that changes have been made (e.g., marking the “Privacy Policy” link with “<New>” or “Updated”). We are unable to individually notify you of changes, so we encourage you to check this page periodically.

If there is any inconsistency or conflict between the English version of this Privacy Policy and any translation, the English version will prevail for interpretation purposes.